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Friends & Family Test

All patients/carers are invited to provide feedback on their experience of the Practice services. This continuous feedback will be used to improve services and will be regularly reviewed allowing us to mark progress over time.
Please spare a few minutes to tell us what you think by visiting the "Have Your Say" section on the Homepage.

You can also view the results of our Friends and Family test in the same section "Have Your Say"





Practice Management

Mrs Jane Lingings

The Practice Business Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Alison Sharples

Alison Sharples is the Operations Manager for the Practice and will be available to deal with any enquiries in the Practice Manager's absence.


The Administrative Team consists of a small group of people who work in the background and are responsible for the following processes:

  • Secretarial Services
  • Document Management
  • IT systems
  • Health Schemes
  • Patient Correspondence
  • Practice Performance
  • Reporting to NHS England
  • Finances
Mrs Janet Carter
Mrs Heather Connor
Ms Gaynor Gee
Mrs Cath Tootill
Miss Laura North
Mr Dave Jackson



Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Chris Carter

Chris Carter is our Reception Manager. Chris is responsible for ensuring everything at the front end of the Practice keeps ticking over. Chris manages our very helpful team of Receptionists to ensure that patient care is always our highest priority.

Mrs Becky Benyon
Mrs Lorna Banks
Mrs Chris Bray
Miss Laura North
Miss Becki Jackson
Mrs Julia Fenton
Mrs Joanne Poole
Mrs Sophie Evans
Mrs Michelle Greenhalgh
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